Dog Crate/House/Bed Warranty

This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period. During the Warranty Period, KC Corner Shop will replace, at no charge, products or parts of the Crate that prove defective because of improper material or workmanship, under normal use and maintenance.

The Warranty Period for the Crate purchased from us is one (1) year from the date of purchase. A replacement Crate or part assumes the remaining warranty of the original item or one year from the date of replacement, whichever is longer.

What does this limited warranty not cover?

This Limited Warranty does not cover any problem that is caused by: conditions, malfunctions or damage not resulting from defects in material or workmanship.

This limited warranty DOES NOT cover any loss and/or damage due to:

Misuse or unusual use

Mishandling

Accident

Neglect

Acts of God. Relate to events outside human control, like flash floods, earthquakes, or other natural disasters.

Improper installation

Improper maintenance and care. Significant product exposure to chemicals, harsh cleaners and harsh outdoor environment will void any and all warranties on finishes and material.

Modification (including but not limited to use of unauthorized parts or attachments), or adjustment or repair. This warranty only applies when all components have been provided by kccornershop.com. Substituting another manufacturer's product and/or components will render the warranty completely void.

Normal tear from daily use. For example, gloss reduction, scratching, staining and alkaline etching of finishes over time, due to use, cleaning practices or water or atmospheric conditions, are not manufacturing defects but are indicative of normal wear and tear.

This warranty extends to the original purchaser, and is not transferable whether to heirs, subsequent owners, or otherwise.

To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you. You can reach our support team via email at info@kccornershop.com. Please include your order number and photos of the defect.